My Escorted Tours

Most amazing ship and experience sailing from Greece to Italy - ask mefor more information!

We stayed at the Sheraton Vistana Villages for 8 nights at the beginning of November. When we arrived we were given a 2 bedroom lake/pool view villa in the Key West Section of the resort. This section is by far the quietest - located at the back of the property. It has a small lake and a pool with a kids pool attached. It suited our needs with the view AND the quiet. The villa was decorated in light blue and yellow colors and gave it a definite feel of Key West. Kitchen was big and included all the utensils and plates you would need. We only ate breakfast here so perhaps if one was cooking dinner there may have been something lacking but for us it was perfect. There was a large dining room table and a living room with flat screen tv. This then went out to the screened in balcony. The master bedroom was big with another flat screen (the ensuite had a jacuzzi tub, closet and sink in one room and then in the room attached was a huge shower , toilet and additional sink. The second bathroom was huge and had a sliding door to the second bedroom in which there were 2 queen beds. We paid for daily housekeeping and I would say that this was a bit lacking as the place was not spotless. One day we came back to the villa to find the doors to all the kitchen cupboards wide open and items all over the counter (almost like they had rushed out in a hurry). As per the reviews that are on here mentioning time shares you definitely get a lot of calls. For the first 3 mornings one silent call would come at 8am (so voicemail and no ringing) and then 15 mins later the phone would ring and you would be asked why you hadnt come to pick up your welcome gift. After 3 days this did stop but I can tell you it was annoying. The night prior to leaving I called the front desk and asked if I could have 1 extra hr added to our check out since this hotel has a very early check out of 10am. They told me I had to call housekeeping at 8am and ask. I did and was told no. This did not leave me with a warm fuzzy feeling considering I had spent 8 nights there and was asking for 1 hr. I did mention my issues at the front desk when checking out and the girl did apologize. The location is something I really liked. It is across from the outlet mall and there is a PUBLIX grocery store in the parking lot which we utlized. It took basically 10-15 mins to get to any of the Disney parks and about 5 extra minutes when we went to Universal. Overall it was good

Mexican Riviera Cruise - December 2009